Privacy policy

This privacy policy is intended to inform you about the types of information gathered by Net Detective (“we” or “us”) when you use our public records search services, how we use and safeguard that information and the degree to which you may control the maintenance and sharing of your information.

Information Collection

When you use Net Detective, we will not collect any personally identifiable information about you unless you choose to provide such information to us.

If you choose to purchase Net Detective products or services, we will ask you to provide certain personally identifiable information such as your name and email address, as well as credit card or other payment information and a billing address. We use this information as required to provide you with the Net Detective products or services you have requested.

All personal financial information required to complete your purchase will be securely collected and provided to a third party vendor who will process payments and complete transactions.

For your convenience, we make your Net Detective search history available to you in the Search History page of your Member’s Area. We store information regarding searches you may make solely to provide you with this feature – we do not share your search history with any third parties except for the limited purposes described in the Disclosure section below.

Log Files

We may automatically and through third-party tracking services (e.g., Google Analytics) gather certain non-personally identifiable information about your use of our websites and store it in log files. This information may include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamps, and related data. We use this information, which does not identify individual users, solely to improve the quality of our products and services. Out of respect for your privacy, we do not link this automatically-collected data to personally identifiable information.

Cookies

A cookie is a small text file that is stored on a user’s computer for record-keeping purposes. We use both session ID cookies and tracking cookies. We use session cookies to make it easier for you to use Net Detective. A session ID cookie expires when you close your browser. We use tracking cookies to better understand how you use Net Detective and to enhance your user experience. A tracking cookie remains on your hard drive for an extended period of time. You are free to decline cookies, but by doing so, you may not be able to take full advantage of all of our offerings. We do not link the information we store in cookies to any personally identifiable information you submit while using Net Detective.

Information Use and Disclosure

Notifications & Opt-Out

If you choose to purchase Net Detective products or services, we will send you a welcome email including information about Net Detective and your purchase. Unless you elect otherwise, we will periodically send you emails notifying you about new or upcoming Net Detective products or services, information about changing or updating your registration or payment information, changes to our Terms of Service and Privacy Policy, and promotional materials and offers from our company as well as from our subsidiaries, marketing partners, advertisers and other third parties. Out of respect for your privacy, if you no longer wish to receive these emails, you may opt-out of receiving them by clicking here. As a courtesy, we also provide you with a method of opting out of having certain information about you appear in Net Detective search results. Please click here to view our Data Opt-Out Policy.

Disclosure

We understand how highly our users value the privacy and security of their personally identifiable information. We will disclose information collected from and about you, and your search history, to the following entities for the following purposes: (1) to our related companies, service providers and suppliers, to enable them to fulfill a product or service request or to perform a business, professional or technical support function for us; (2) as necessary if we believe that there has been a violation of our Terms of Service or of our rights or the rights of any third party; and (3) to respond to judicial process and provide information to law enforcement agencies or in connection with an investigation on matters related to public safety, as permitted by law, or otherwise as required by law.

We may also sell, rent or lease your personal information to our marketing partners, advertisers or other third parties. If you would prefer that we not share your personal information with such third parties, please contact us.

Should you forget your account login information, you may request that we send it to the email address associated with your account. To prevent unauthorized disclosure of and access to your account and search history, you should take steps to keep your email address and account information secure.

Business Transitions

In the event Net Detective goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, any personally identifiable information we have on record will likely be among the assets transferred. The transferred personally identifiable information will remain subject to the provisions of this Privacy Policy or any subsequent updated versions.

Information Security

We employ encryption and other security measures to protect the loss, misuse, and alteration of the information under our control. Whenever you provide us or our partners with sensitive or confidential information, we or our partners will take commercially reasonable steps to protect such information by establishing a secure connection with your web browser, such as employing a security technology known as a secure-socket-layer (“SSL”) to protect the transmission of such information.

However, please be advised that while we make every effort to ensure the integrity and security of our network and systems, we cannot guarantee that our security measures will prevent unauthorized access, hacking, data loss, or other breaches from ever occurring. You transmit information to us at your own risk.

Changes to Privacy Policy

We may periodically update this policy and will post a notice of such updates on our websites. We will attempt to notify you of material updates by sending a notice to an email address you may have provided to us.

Contact Us

If you have any questions or concerns about this policy or any Net Detective product or service, please contact us.

Opt-Out Policy

Notifications & Opt-Out

If you choose to register to use a Site, we will send you a welcome email including information about the Site and your registration.

We may send you emails notifying you about new or upcoming products or services, news about the Site, information about changing or updating your Site registration information, and changes to the Site's terms of service, and promotional materials and offers from our company as well as from our subsidiaries, affiliates, marketing partners, advertisers and other third parties.

Out of respect for your privacy, if you no longer wish to receive these emails, you may opt-out of receiving them by following the instructions included in each email, or please contact us by clicking here.

We will take reasonable steps to implement your request to opt out. However, please note that due to production and mailing timelines, it may take around six weeks to make the requested change and, until that change takes effect, you may still receive promotional information from us.

Log Files

As noted above, we automatically and through third-party tracking services (e.g., Google Analytics) gather certain non-personally identifiable information about your use of our Sites and store it in log files. This information may include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamps, and related data. We use this information, which does not identify individual users, solely to analyze trends, administer the Sites, track users' movements around the Site and gather demographic information about our user base as a whole, and to improve our quality of our services. Out of respect for your privacy, we do not link this automatically-collected data to personally identifiable information.

Cookies

Our Websites use cookies to simulate a continuous connection - cookies let us "remember" information about your preferences and allow you to move within our Websites without reintroducing yourself. A cookie is a small text file that is stored on a user's computer for record-keeping purposes. We use both session ID cookies and tracking cookies. We use session cookies to make it easier for you to navigate the Site. A session ID cookie expires when you close your browser. We use tracking cookies to better understand how you use our Sites, and to enhance your user experience. A tracking cookie remains on your hard drive for an extended period of time. In addition, our payment and tracking vendors may place a cookie on the Site to recognize the website that referred you to the Site. You are free to decline cookies, but by doing so, you may not be able to use certain features on the Site or take full advantage of all of our offerings. Check the "Help" menu of your browser to learn how to change your cookie preferences. We do not link the information we store in cookies to any personally identifiable information you submit while on our website.

Web Beacons

Emails sent to you by us or our partners may include "web beacons". Web beacons are unique identifiers that gather certain non-personally identifiable information, and which allow us to better understand how you interact with these emails. For example, web beacons allow us to determine whether and when an email has been opened, and what links within those emails have been clicked. We use the information gathered by these web beacons simply to improve the quality of the information we provide to you. If you prefer not to provide this non-personally identifiable information to us, you may configure your email program to avoid downloading, displaying or otherwise accessing HTML emails or HTML images.

Information Sharing

We understand how highly our users value the privacy and security of their personally identifiable information. We will only disclose information collected from and about you, including but not limited to, your searches performed and results received, to the following entities for the following purposes:(1) to our related companies, service providers and suppliers, if the disclosure will enable them to fulfill a product or service request or to perform a business, professional or technical support function for us; (2) as necessary if we believe that there has been a violation of our terms of service or of our rights or the rights of any third party; and (3) to respond to a valid court order, subpoena, government investigation, or as otherwise required by law. We also reserve the right to report to law enforcement agencies any activities that we, in good faith, believe to be unlawful. We may release certain personal information when we believe that such release is reasonably necessary to protect the rights, property, and safety of others and ourselves. We may also release personal information in the event of a corporate sale, merger, reorganization, dissolution or similar event.

We may also sell, rent or lease your personal information to our marketing partners, advertisers or other third parties. If you would prefer that we not share your personal information with such third parties, please contact us.

Information Disclosure Legal Disclaimer

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on us as provided in greater detail above.

Business Transitions

In the event we go through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, any personally identifiable information we have on record will likely be among the assets transferred. The transferred personally identifiable information will remain subject to the provisions of this privacy policy or any subsequent updated versions.

Children

We do not direct our Sites to, nor do we knowingly collect any personal information from, children under the age of thirteen.

Third Party Websites

The Sites may contain links to third-party websites, which may have privacy policies that differ from our own. We are not responsible for the activities and practices that take place on these sites. Accordingly, we recommend that you review the privacy policy posted on any site that you may access through the Site.

Removing your information from our search results

Please be aware that public records can be obtained from official public records custodians or repositories and are made available upon request to the general public. In order to request a copy or removal of your official public record, please contact the official custodians of the public record you wish to be removed/withheld from public access. The process by which you may request for your official public record/s to be removed varies by state, so please check with your local government public record repository/ies for further details.

As a courtesy, you may opt-out of having your information included in the data that appears in the search results of this website. Your identifying information such as your name, address, phone number (as it appears on this website) will be withheld/removed upon written request submitted to our Data Management Department, as further explained below.

It is vital that we are able to confirm your identity in order to locate and remove your information from our databases. In order for us to do this, we require that all data removal request forms submitted to our Data Management Department are accompanied by official proof of identities, such as a state issued ID or a driver’s license. This will ensure that we have fully matched the information you would like removed with the information stored on our databases. Please be sure to obscure or redact your photo and ID/driver’s license number prior to sending us the copy of one of these documents.

We understand that you may have some security concerns when sending us your information. We wish to reassure you that we abide by very stringent security protocols. All information you provide through the data removal request process is ONLY used for the purposes of removing data from our databases. The information you submit to us is not stored, shared, sold, or used for any marketing purposes. It is used strictly to assist in the facilitation of the data removal request.

Please print, fill out all the requested/mandatory information on the Data Removal Request Form available at opt-out form. Be sure to include any of the following reasons for your request: 
1. You are a state, local or federal law enforcement officer or public official and your position exposes you to a threat of death or serious bodily harm.
2. You are a victim of identity theft.
3. You are at risk of physical harm.
4. You have evidence the record is incorrect or expunged.

It may further help us locate the information you wish to be removed/withheld if you provide us such details as the location of the data in question in a form of website/URL link.

Please fax or mail your Data Removal Request along with your proof of ID and copies of any applicable court orders to:

Fax: 617-507-0410 (This fax number is for data opt-out requests ONLY. The Data Management Department does not manage any customer related issues)

Data Opt-Outs
PO Box 130369
Boston, MA 02113

Please allow upwards of 30 days for us to fully process your Data Removal Request.

Please note: We do not process Data Removal Requests by email or over the phone. We may not be able to process incomplete requests which are missing proof of identification and/or vital information such as name, address, and date of birth.

Although most information is usually removed or blocked permanently, we do not guarantee the information will not be available again in the future, as we are not in direct control of the information distributed and obtained from official public records/government or third-party sources. It is for this reason that we recommend you contact the custodian of the original record to request it be removed or corrected.

In addition, we have no control over any information displayed by other online public records vendors, and your Data Removal Request will not remove information from third party websites.

Please be aware that we are not a “consumer reporting agency" as defined by the FCRA, as we do not provide any data for use in credit, insurance, or employment screening. We explicitly prohibit the use of our service and the data it supplies for such purposes.

Changes to Privacy Policy

We may periodically update this policy and will post a notice of such updates on the Sites. We will attempt to notify you of material updates by sending a notice to an email address you may have provided to us, and by placing a prominent notice on the Sites.

Contact Us

If you have any concerns about this policy, or any Net Detective products or services, please contact us.